Workshops

Bruce's workshops are meant to compliment his keynote presentations and provide a deeper understanding of many of the topics he covers.Most workshops focus on complacency, time management, and customer service. His workshops motivate new entrepreneurs to take control of their lives through business, show professional drivers how they can have a successful career path, and help supervisors create a successful team.

These presentation will help companies, entrepreneurs, and professional drivers by:

• Improve customer service in any position.
• Increase efficiency through time management
• Help team members be more professional in their positions
• Create time management principles that will last a life time.
• Create a roadmap for career longevity
• Reduce complacency in the workplace.
• Improve company image
• Increase productivity
• Create a unified team.

Workshops can be tailored to your group or topic with advanced notice. All workshops are roughly 2-4 hours in length, but can be customized if required due to time limitations.

To book a workshop or find out more information please contact Bruce at 289-337-2630 by phone or by email at consulting@outridge.ca. Special pricing is alo available for multiple workshop bookings.

Professional Driver Workshops

These programs will benefit your drivers by reducing complacency, improving driver professionalism, improving customer service fundamentals,and becoming more efficient in time management.

1) "Winning the Game" - Kicking Complacency for Professional Drivers
Complacency & CSA
Taking Ownership of My Position
Twelve Steps to Professionalism
Customer Service Basics

2) "Money in the Bank" - Customer Service for Professional Drivers
Principles of Customer Service
Image Expecations of Professional Drivers
Keeping a Professional Attitude
Dealing with Difficult Customers
Creating Customer Loyalty

3)"Creating Money with Time" - Trip Planning for Beginning Drivers
Logbook Training
Reading City Maps
Reading Highway Maps
Trip Planning for City Deliveries
Trip Planning for Long Distance Deliveries

4)"Profiting with Time" - Time Management for Professional Drivers
Logbook Efficiency Overview
Time Management Basics
Increasing Profits by Area
Trip Planning for Lifestyle

5) CSA 2010 Training
Overview of CSA 2010 as it Pertains To Professional Drivers
The Seven Driver Basics
The impact of CSA to Drivers
The impact of CSA to Companies

6) "Moving with Muscle" - Safe Lifting For Professional Drivers
Back Protection for Commercial Drivers
Climbing & Dismounting Around Trucks
Proper Lifting & Carrying Techniques
Using Delivery Equipment on the Job

Corporate Workshops

These workshops for supervisors and recruiters are meant to help new supervisors to middle management staff create a focused team to help their companies improve market share, team focus, productivity, efficiency, and reduce complacency. Participants will learn to create expectations for staff, guage performance, and use creativity to help promote their team from within.

1) "The Entrepreneurial Team" - Creative Teams
Creating Your Ultimate / Focused Team
Ownership of Your Position
Creating Expectations for Staff
Building a Team through Staff Experience

2) "Colour Manage Your Time" for Supervisors
Goal Setting For the Future
Taking Time for Time Management
Delegating Projects
Planning for Training & Special Projects

3) " The Creative Recruiter"
Recruiting with Style
Recruiting For the Perfect Driver
Recruiting with Advertising &Social Media
Recruiting for the Long Term

4) "Kicking Complacency"
Kicking Complacency in the Workplace
Owning Your Position
Mentoring for Longevity
Evaluating Your Staff

Entrepreneur Workshops

Workshops are approximately 2 hours in length and will help business owners and entrepreneurs use their unique qualities to start a successful business. Learn how to market a business, create products from your artistic talents, and manage your time for success.

1) "Going Public" - Starting a Creative Business
Creating a Roadmap - Setting Goals
Setting up Shop
Going Public - Opening the Doors
Branding Basics

2) "Banging the Drum" - Marketing a Business
How Customers Purchase Products
Branding Your Business
Marketing to the Masses
Marketing with Websites, Blogs, and Social Media
Create Loyal Clients

3) "Drawing from Experience"
Using Your Passions to Create Products for Business
Creating a Plan to Bring Products to Market
Setting Up and Marketing at Tradeshows

4) "Creating the Time Wave for Entrepreneurs"
Goal Setting for the Future
Taking Time for Time Management
Setting up a System for Client Contact
Networking and Marketing Basics